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What about the Hems and Haws:Osobní stránka na adrese: webusiness-brain098.diskutuje.cz
What about the Hems and Haws
He
added,
’I
wish
my
family
had
heard
the
Cheese
story
before
this.’What
happened?’
Jessica
wanted
to
know.We
just
couldn’t
compete
with
that.’I
can
see
now
that
instead
of
being
like
Sniff
and
Scurry,
we
were
like
Hem.We
stayed
where
we
were
and
didn’t
change.We
tried
to
ignore
what
was
happening
and
now
we
are
in
trouble.’I
thought
about
the
story
this
afternoon
too,’she
said.’I
wondered
how
I
could
be
more
like
Haw
and
see
what
I’m
doing
wrong,
laugh
at
myself,
change
and
do
better.’She
said,
’I’m
curious.How
many
here
are
afraid
of
change?’
No
one
responded
so
she
suggested,
’How
about
a
show
of
hands?’Only
one
hand
went
up.’Well,
it
looks
like
we’ve
got
one
honest
person
in
our
group!’
she
said.And
then
continued,
’Maybe
you’l
like
this
next
question
better.How
many
here
think
other
people
are
afraid
of
change?’Practically
everyone
raised
their
hands.Then
they
all
started
laughing.’What
does
that
tell
us?’’Denial,’
Nathan
answered.’Sure,’
Michael
admitted.’Sometimes
we’re
not
even
aware
that
we’re
afraid.One
person
tried
to
tell
us
that
we
should
put
our
whole
encyclopedia
on
a
single
computer
disk
and
sell
it
for
a
fraction
of
the
cost.It
would
be
easier
to
update,
would
cost
us
so
much
less
to
manufacture,
and
so
many
more
people
could
afford
it.But
we
all
resisted.’’Why
did
you
resist?’
Nathan
asked.Keeping
our
sales
force
depended
on
the
big
commissions
they
earned
from
the
high
price
of
our
product.We
had
been
doing
this
successfully
for
a
long
time
and
thought
it
would
go
on
forever.’Laura
said,
’Maybe
that’s
what
it
meant
in
the
story
about
Hem
and
Haw’s
arrogance
of
success.They
didn’t
notice
they
needed
to
change
what
had
once
been
working.’Nathan
said,
’So
you
thought
your
old
Cheese
was
your
only
Cheese.’’Yes,
and
we
wanted
to
hang
on
to
it.’When
I
think
back
on
what
happened
to
us,
I
see
that
it’s
not
just
that
they’moved
the
Cheese’
but
that
the
’Cheese’
has
a
life
of
its
own
and
eventually
runs
out.’Anyway,
we
didn’t
change.But
a
competitor
did
and
our
sales
fell
badly.We’ve
been
going
through
a
difficult
time.Now,
another
big
technological
change
is
happening
in
the
industry
and
no
one
at
the
company
seems
to
want
to
deal
with
it.It
doesn’t
look
good.Everyone
laughed,
including
Jessica.Carlos
turned
to
Jessica
and
said,
’It’s
good
that
you
can
laugh
at
yourself.’Frank
offered,
’That’s
what
/
got
out
of
the
story.I
tend
to
take
myself
too
seriously.I
noticed
how
Haw
changed
when
he
could
finally
laugh
at
himself
and
at
what
he
was
doing.No
wonder
he
was
called
Haw.’The
group
groaned
at
the
obvious
play
on
words.Angela
asked,
’Do
you
think
that
Hem
ever
changed
and
found
New
Cheese?’Elaine
said,
’I
think
he
did.’’I
don’t,’
Cory
said.’Some
people
never
change
and
they
pay
a
price
for
it.I
see
people
like
Hem
in
my
medical
practice.They
feel
entitled
to
their’Cheese.’
They
feel
like
victims
when
ifs
taken
away
and
blame
others.They
get
sicker
than
people
who
let
go
and
move
on.’Then
Nathan
said
quietly,
as
though
he
was
talking
to
himself,
’I
guess
the
question
is,
’What
do
we
need
to
let
go
of
and
what
do
we
need
to
move
on
to?’’No
one
said
anything
for
a
while.’I
must
admit,’
Nathan
said,
’I
saw
what
was
happening
with
stores
like
ours
in
other
parts
of
the
country,
but
I
hoped
it
wouldn’t
affect
us.I
guess
it’s
a
lot
better
to
initiate
change
while
you
can
than
it
is
to
try
to
react
and
adjust
to
it.Maybe
we
should
move
our
own
Cheese.’’What
do
you
mean?’
Frank
asked.Nathan
answered,
’I
can’t
help
but
wonder
where
we
would
be
today
if
we
had
sold
the
real
estate
under
all
our
old
stores
and
built
one
great
modern
store
to
compete
with
the
best
of
them.’Laura
said,
’Maybe
that’s
what
Haw
meant
when
he
wrote
on
the
wall
’Savor
the
adventure
and
move
with
the
Cheese.’’Frank
said,
’I
think
some
things
shouldn’t
change.For
example,
I
want
to
hold
on
to
my
basic
values.But
I
realize
now
that
I
would
be
better
off
if
I
had
moved
with
the
’Cheese’
a
lot
sooner
in
my
life.’’Wel
,
Michael,
it
was
a
nice
little
story,
Richard,
the
class
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